David Norton

David P. Norton (1941–2023) was an American business theorist, business executive and management consultant, known as co-creator, together with Robert S. Kaplan, of the Balanced Scorecard. David P. Norton co-founded Palladium Group, Inc. (previously Balanced Scorecard Collaborative) and served as its chief executive officer.

Biography Norton obtained his BS in Electrical Engineering in the early 1960s from Worcester Polytechnic Institute, then continued his studies at the Florida Institute of Technology where he obtained his MS in Operations Research and his MBA from the Florida State University. For his graduate studies he moved to the Harvard University, where he obtained his Doctor of Business Administration. As of 2015, the Palladium Group was acquired by GRM International (with the combined business rebranded Palladium International). Norton (and Kaplan) remained affiliated with Palladium.

Norton and Robert S. Kaplan created the Balanced Scorecard, a means of linking a company's current actions to its long-term goals. Kaplan and Norton introduced the Balanced Scorecard method in their 1992 Harvard Business Review article, The Balanced Scorecard: Measures That Drive Performance.

Selected publications Kaplan, Robert S., and David P. Norton, Strategy maps: Converting intangible assets into tangible outcomes. Harvard Business Press, 2004. Kaplan, Robert S., and David P. Norton, The strategy-focused organization: How balanced scorecard companies thrive in the new business environment. Harvard Business Press, 2001.

Articles Kaplan, Robert S., and David P. Norton, "The Balanced Scorecard: Measures That Drive Performance," Harvard Business Review, Jan.–Feb. 1992. Kaplan, Robert S., and David P. Norton, "The balanced scorecard: translating strategy into action." Harvard Business Press, 1996. Kaplan, Robert S., and David P. Norton, "Using the balanced scorecard as a strategic management system." Harvard Business Review 74.1 (1996): 75-85.