Jane Boulton

Jane Boulton (born 23 July 1970) is a British television personality and former EasyJet operations manager. She gained popularity for her quick retorts and catchphrases in the long-running documentary Airline, which she appeared in for 8 seasons.

Career Boulton first appeared in the second season of the British fly-on-the-wall docuseries Airline, which showcased the lives of passengers and EasyJet staff members in both the Luton Airport and the Liverpool Airport. She was a regular on the show from seasons 2 to 9 until she left the airline to work for Aer Lingus at Heathrow Airport.

She left the aviation industry in 2014, and later worked for Hertfordshire County Council while running a side business providing entertainment for children's parties in London.

In 2023, clips from Boulton's appearances on Airline began to gain attention on TikTok, featuring her memorable jabs directed at rude or late customers, including 'It's a plane not a bus' and 'A coffee shop is not departures', with some of the videos receiving as many as 25 million views. The Daily Mirror announced that Boulton was working on a self-published book on customer service and conflict resolution, the primary aspects of her job in the travel industry.

Personal life Boulton lives in South West London with her husband Jon and their three daughters.