Jacqueline Nwando Olayiwola

Early life and education Olayiwola was born in the United States, while her parents were both immigrants from Nigeria.

She graduated from Bishop Watterson High School in Columbus, Ohio, in 1994, where she was a multi-sport scholar athlete and a National Achievement Scholar. She completed high school as a member of the National Honor Society, track and field team captain, district and regional champion in the 200 meter dash, girls 4x100 meter relay school record holder, and a starting forward on the district championship winning girls varsity soccer team. Olayiwola graduated in 1997 with a Bachelors of Science and stayed at OSU for her medical degree within Ohio State College of Medicine.

In 2023–2024, she completed the Credential of Readiness (CORe) program at Harvard Business School.

Career In 2002, towards the beginning of her residency training, Olayiwola founded the non-profit corporation GIRLTALK (Girls In Real Life Tackling A Livid Killer). She became the chief executive officer of the corporation, a role she held until 2013, and helped organize a community-centered public health approach to provide education and training to minority adolescent females about the sexual health topics, HIV prevention, and the use of popular culture to reduce the risk of infection.

Early career In 2005, Olayiwola was elected to the Governing Council of the American Public Health Association's HIV/AIDS section and became a member of the Minority Women's Health Panel of Experts of the Office on Women's Health of the U.S. Department of Health and Human Services. Olayiwola also started a position as a staff physician and primary care provider at the Community Health Center, Incorporated (CHCI) in Middletown, Connecticut, which is the largest federally qualified health center in Connecticut and provides community-based care to underserved patients.

She simultaneously taught and mentored medical students at the University of Connecticut School of Medicine. In 2012, she became the Director of the Institute for Community Health Policy at CHCI.

Career Progression In 2013, Olayiwola was inducted into the American College of Physician Executives and was recruited to the University of California, San Francisco Department of Family and Community Medicine to become an assistant professor of Medicine and the associate director of the Center for Excellence in Primary Care. She also practiced primary care as a physician in the Zuckerberg San Francisco General Hospital. She created the Clinical Transformation in Technology™ model and the Clinical Transformation University, helping train clinicians in technology integration for underserved populations. She developed the company’s enterprise-wide health equity strategy and directed $32 million in funding to community and academic partners. Her major initiatives included co-creating the Health Equity Innovation Hub at the University of Louisville and leading efforts in data disaggregation, predictive modeling, and creating a framework for understanding and addressing disparities in Medicare Advantage and Medicaid populations. She also led the implementation of the first national health plan screening for health literacy and perceived healthcare discrimination, coupled with screening for social determinants of health. Additionally, in September 2022, she was invited to be among a select group of 40 Ohio community, civic and elected leaders to visit and advise the White House as part of their Communities in Action Forum: Building a Better Ohio.

In 2024, she was appointed President of the Advocate National Center for Clinical & Community Impact (CCI) and Senior Vice President of Advocate Health.

She founded GIRLTALK, Inc. in New York City, an organization centered on HIV/AIDS education, prevention, and youth empowerment for minority adolescent girls in New York and West Africa. She also established the Association of Minority Women Professionals, which hosted the Minority Women Professionals are MVPs development program and conference series across several U.S. cities, providing networking and mentoring opportunities for women in various professional fields.

In 2024, Olayiwola and her husband founded That Next Step Africa, a nonprofit that provides scholarships, mentorship, and support for girls in West Africa to continue their education. That same year, they and their children launched the PaNDiN Foundation in Ibadan, Nigeria, to support children and families through initiatives such as youth sports programs, orphanage partnerships, and community feeding efforts.

In November 2024, Olayiwola and members of her extended family established the Olayiwola & Onyejekwe Graduate and Professional Success Fund at The Ohio State University, aimed at supporting students from underrepresented backgrounds pursuing graduate or professional education. Her research is distinguished by its emphasis on underserved and marginalized populations, including immigrants, refugees, and low-income communities.

Olayiwola was the principal investigator of the first published study evaluating the impact of Patient-Centered Medical Homes (PCMHs) on health disparities.

In 2011, as Chief Medical Officer at Community Health Center, Inc. (CHCI) in Connecticut, she led the state’s first telemedicine-based diabetic retinopathy screening program. Published in the Journal of Health Care for the Poor and Underserved, the study demonstrated improved early detection rates and access to vision care among diabetic patients in underserved populations.

During her time as Chief Health Equity Officer at Humana Inc., Olayiwola expanded into health equity analytics, predictive modeling, and data disaggregation. She Powers Health Women’s Leadership Award by Teladoc, October 2021 8 Black Women to Watch in Corporate America, Essence Magazine Movers & Shakers, Sep/Oct 2021 Fierce Healthcare Most Influential Minority Executives in Healthcare Award, April 2021 Public Health Innovator Award, Harvard School of Public Health, October 2019 Alumni Achievement Award, The Ohio State University College of Medicine, August 2019 2019 Ohio State University College of Medicine Alumni Achievement Award 2019 American Telemedicine Association Woman of the Year Award 2016 UCSF Chancellor Diversity Award 2014 Harvard School of Public Health Emerging Public Health Professional Award 2014 Marshall Memorial Fellowship 2014 Hellman Family Foundation Award 2011 National Medical Association Top 40 Leaders Under 40 Award 2007-2018 America's Top Family Doctors, Consumers Research Council of America 2007 Fellow of the American Academy of Family Physicians Brown-Johnson, Cati G., Garrett K. Chan, Marcy Winget, Jonathan G. Shaw, Kendra Patton, Rumana Hussain, J. Nwando Olayiwola, Sang-ick Chang, and Megan Mahoney. "Primary Care 2.0: Design of a Transformational Team-Based Practice Model to Meet the Quadruple Aim." American Journal of Medical Quality. September 2018. Wu, D., L. Saint-Hilaire, A. Pineda, D. Hessler, G. W. Saba, R. Salazar, and JN Olayiwola (November 2018). "The Efficacy of an Anti-oppression Curriculum for Health Professionals." Family medicine. 51, no. 1 (2019): 22–30. De Marchis, E., Knox, M., Hessler, D., Willard-Grace, R., Olayiwola, J.N., Peterson, L.E., Grumbach, K. and Gottlieb, L.M. Physician Burnout and Higher Clinic Capacity to Address Patients' Social Needs. J Am Board Fam Med, 32 (1), Jan 2019. pp. 69–78. JN Olayiwola and C Magaña. Clinical Transformation in Technology: A Fresh Change Management Approach for Primary Care. Harvard Health Policy Review. Feb 2, 2019. Alina Kung, Telly Cheung, Margae Knox, Rachel Willard-Grace, Jodi Halpern, Nwando Olayiwola, Laura Gottlieb. Capacity to address social needs affects primary care clinician burnout. Accepted for publication Annals of Family Medicine (In press 2019). De Marchis, E.H., Doekhie, K., Willard-Grace, R. and Olayiwola, J.N., The Impact of the Patient-Centered Medical Home on Health Care Disparities: Exploring Stakeholder Perspectives on Current Standards and Future Directions. Population Health Management. June 2018.